Vision & Values
Our heritage and the pursuit of constant innovation are key features of the company, which are also reflected in the four distinctive values that define our brand core.
We set our goals high, think big, stay on track and constantly develop ourselves further to achieve the best possible results.
We are one big family, proud of our roots, and convey a friendly, open and very personal feeling.
We are not afraid of new challenges, remain curious and continuously improve our performance to live up to our role as pioneering leader.
Whether guest, partner or colleague – we focus on the needs and well-being of our counterpart to build a strong relationship based on trust.
Our goal: We are a holiday companion for life
It is our goal to become the leading leisure hotel group in Central and South-Eastern Europe.
By offering our guests a suitable product for different travel motives, Falkensteiner Hotels & Residences offer unique holiday moments, tailor-made for every phase of life. Whether it is a club holiday on the beach or a skiing holiday with the whole family, a relaxing weekend with the partner, a sporty active holiday with friends or a cultural trip to a European capital – Falkensteiner has just the right hotel for every guest.
Falkensteiner acts from the first to the last moment to live up to the claim to make every person happy with ideal holiday moments. The multiple award-winning quality, the extensive range of offers in each hotel, the unique local experiences in the surrounding destinations and the active guest care lay the foundation for this. Culinary delights at the highest level with a strong dose of creativity and regional flair, generous wellness and water worlds, the Acquapura SPA wellness programme, loving childcare and a wide range of sports and activity offers guarantee magical holiday moments that will be remembered for a long time to come.
What makes us special?
We do not define ourselves as a hotel chain, as we do not strive to operate highly standardised hotels where guests always experience the same atmosphere, facilities and services. And of course we are not an independent hotel tied to a single destination.
Rather, we are a hotel group with a heterogeneous portfolio of individual hotels that offer a different but recognisable Falkensteiner experience in many different locations.
As a family-run hotel group, we thus combine the best of the individual hotel business with the best of the chain hotel business: the highest level of individuality, tailor-made services and a distinctive personality with the assurance of uniform quality standards and international destinations.